We pride ourselves in our exceptionally quick shipping. We know our clientele want their sauce to arrive quickly and in good condition.  Regardless of your order size, we offer free shipping on all orders tio the UK and the European Union.

We post 1st class to the UK, which usually arrives within 24 hours, and about 7 days to Europe.

PriceApprox. Delivery Time
EuropeFree7-10 Days.
UKFree 1st Class24-48 hours Monday to Friday.
Monaco & Surrounds CourierCan offer up to 2 hours.
USA & WorldSee Pricing14 days.
Larger PackagesOn RequestOn Request

Track your order right through the carrier’s website with updates on the status of your order.

INSURANCE

All shipments automatically come with free shipping insurance. 

EXPEDITED SHIPPING

We are happy to offer expedited service. Feel free to contact us, and we are happy to assist you with time-sensitive packages!

INTERNATIONAL SHIPPING

We offer international shipping, the cost of which will be calculated at checkout. 

Please note that international shipping charges are subject to change. We will contact you promptly if there are any issues.

RETURNS

Our policy lasts 30 days, products can not be returned after 30 days for a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

DAMAGED GOODS

If your product arrives damaged, please reply to your order confirmation email with pictures of your damaged goods, and we will replace the damaged item(s).

To complete your return, we require a receipt or proof of purchase.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]

SALE ITEMS

Only regular priced items may be refunded, sale items cannot be refunded.

EXCHANGES

We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at [email protected] and send your item to:

86 Chemin des Vinaigrier, Villefranche Sur Mer, 06230 France

Shipping

To return your product, you should mail your product to:

86 Chemin des Vinaigrier, Villefranche Sur Mer, 06230 France

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

We advise using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

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